TearCalendar support

These are the questions we hear most often.

Are my records uploaded?

Records are stored on the device first. When you are signed in to the same Apple Account and TearCalendar is allowed to use iCloud, records such as anniversaries and moods sync to your other devices. Health data is not synced. You can also turn on an iCloud Drive backup in Settings, which places a copy in your own iCloud Drive for backup and restore. Health data is left out of that backup.

I moved to a new device

Export a backup on the old device and import it on the new one. If the new device uses the same Apple Account and iCloud Drive is on, you can also restore from the 撕呀日历 folder in the Files app. There is no app account. We cannot restore anything that was never backed up and never exported.

A paired Apple Watch exchanges supported settings and records with the iPhone. If the watch is out of reach, an edit may wait and send later.

How do subscriptions work?

Some styles, widgets, and watch extras are an optional monthly or yearly subscription. Price, period, and included features are the ones shown on the purchase screen. Cancel or change the plan in your Apple Account subscription settings. Deleting the app does not cancel it.

Can I decline permissions?

Yes. Location, Calendars, Health, Photos, and notifications are used only for the feature that needs them. If you decline one, that feature is unavailable, and you can still turn the pages. The tear sound can be switched off in Settings.

Will it pay a bill for me?

No. Renewals, replacements, and expiry dates in the cycle keeper are reminders you maintain. The app does not connect to a bank or to a third-party subscription, and it does not cancel them.

How to report a problem

Include the system version, the device, and what you did just before it happened. If a screenshot shows a mood, health figure, or anniversary, cover it first. Support mail: jerry2100003@gmail.com.