Budmark support

These are the questions we hear most often.

Are my records uploaded?

Not by default. Habits, check-ins, focus sessions, and media you add stay on the device first. They sync through Apple’s private database only after you turn on iCloud sync in Settings.

I moved to a new device

Export a backup on the old device and import it on the new one. If both devices are signed into iCloud and you have turned sync on, sync can carry the records as well. There is no app account. We cannot restore anything that was never backed up and never synced.

How do subscriptions work?

Water, the manual money journal, mood notes, and wooden fish meditation are an optional subscription. Price and period are the ones shown on the purchase screen in the app. Cancel or change the plan in your Apple Account subscription settings. Deleting the app does not cancel it.

Can I decline permissions?

Yes. Camera, Photos, Microphone, Speech Recognition, Location, and Notifications are used only for the feature that needs them. If you decline one, that feature is unavailable. The rest of your records still work.

How to report a problem

Include the system version, the device, and what you did just before it happened. If a screenshot shows a private record, an amount, or a mood note, cover that first. Support mail goes to jerry2100003@gmail.com.